AUSTRALIA & NZ’S #1 HOMEWARES POS

Scale your operations with a POS built for homewares retailers.

Get ahead of competition with greater visibility and control over your operations and create stand-out customer experiences. Tackle modern retail and win, with Retail Express.

Loved by thousands of furniture retailers in Australia & NZ

Scaling a multi-store homewares operation should not be this hard.

The lines between online and traditional retail are blurring. The only way to survive and grow is to integrate and be a leader in both worlds. But that’s easier said than done.

You're managing thousands of SKUs across multiple stores and keeping up with changing trends. It feels like your business needs constant manual attention, or everything will collapse.

You want to provide all your customers with a flawless, standardised experience—but you cannot find yourself free from fighting fires and keeping everything functioning.

You've worked hard to grow your business. But growth has come at a cost.

  • You need to be more agile but your current IT systems are slowing you down.
  • You recognise you need to be truly omni-channel but your online and in-store operations aren't set up to achieve it.
  • You're trying to reduce operating costs but your software is one of the biggest overheads you have.
  • Your data is in silos and you're unable to use it to make informed business decisions.
  • You don't have a centralised view of your inventory, customers and products.
  • Managing inventory for multiple stores and channels is a nightmare.
  • Slow, manual processes and inefficient are costing you hours of productivity.
  • You're wasting thousands of dollars due to overstocking and understocking.

There's a number of solutions in the market, but nobody does multi-store software like we do.

Basic, entry-level POS software vendors:

  • Lack the hands-on support and retail expertise that our team provides.
  • Don't offer a Point of Sale with all the tools you need to maximise sales and service.
  • Don't fully integrate your In-Store and eCommerce operations for omni-channel success.
  • Can't effectively handle advanced inventory and fulfilment across all your stores and channels.
  • Make it difficult to create customer groups or run advanced loyalty campaigns.

Expensive enterprise-level software systems:

  • Require expensive consulting and in-house IT Staff to manage.
  • Charge you high annual licensing and maintenance costs.
  • Have exorbitant prices for on-boarding and integrations.
  • Are clunky, complex and difficult to use.
  • Are very slow to develop new features and can't adapt quickly in an unpredictable market.
  • Do not have local support experts who understand retail and your business.

Navigate the challenges and risks that accompany growth with a powerful cloud-based POS solution.

Streamline your operations, adapt to omni-channel and centralise your key business data with an easy-to-use POS with Australian-based retail expert support.

“Retail Express has been pivotal to us rapidly expanding retail stores year-over-year. If you’re serious about growth, this is the retail software you need.”

– Kellie Rigney, Founder, Buyer and Creative Director – ZJOOSH

Create an amazing in-store experience with our intuitive cloud POS.

Equip your stores with the right tools to consistently offer a differentiated in-store experience and maximise sales. Build a loyal customer base and become the 'go-to' destination for homewares shopping.

  • Easy but powerful POS designed by retailers for retailers.
  • Direct integration to EFTPOS, Afterpay & Zip.
  • Get powerful ‘Google like’ predictive search with tailored cross-sell/upsell recommendations.
  • See your customer's full profile with transactions, lifetime value, store credits, vouchers and loyalty info, at the POS.
  • Avoid lost sales due to walk-outs by engaging your customers in-store or at pop-up stores with tablet PC compatibility.
  • Keep the sales rolling in even when your internet is down with Offline POS mode.
  • Hand over products to your customers without delay, with live notifications at the POS for Click & Collect.

Drive customers in-store and boost revenue with an integrated online store.

  • Integrate your physical stores with Shopify/Shopify Plus, Magento, WooCommerce or BigCommerce.
  • Sync all your key data such as inventory, customers, orders, products and pricing across all channels
  • Connect your existing webstore or get a professional Shopify store built for you with our Total Retail Package.
  • Drive in-store sales by allowing customers to check stock online and pick up the product instantly in-store, with Live Stock-in-Store and instant Click & Collect.
  • Generate cross-channel gift vouchers that can be purchased and redeemed in-store and via your Shopify store.
  • Connect multiple eCommerce sites to your stores and run one single business with everything in sync.

Grow named sales with personalised marketing and loyalty campaigns.

Make sure all the furnishings in your customer’s homes are from your store! Build a loyal customer base by recommending products that compliment previous purchases and offering effective rewards and incentives.

  • Capture visitor details using easy in-store surveys and build customer groups for targeted marketing.
  • Create loyalty programs that actually make a profit with advanced features like minimum redemption spend thresholds, points expiry dates and bonus multipliers.
  • Drive repeat sales with targeted, personalised marketing campaigns and reduce manual work with automated SMS and emails via our ActiveCampaign integration.
  • Create exclusive promotional incentives for different customer groups and configure the rules and rewards exactly how you want to ensure healthy margins.

Match your supply and demand with accurate inventory management.

Your customers need the product and they need it now. Win every sale and your customers’ long-term loyalty with real-time inventory management that never lets you down.

  • Let the platform calculate the optimum inventory mix for each store based on real-time data & actual demand
  • Factor in variables like run rates, supplier lead times and all stock statuses to better plan your inventory.
  • Review recommended reorder levels based on smart algorithms and auto-generate Purchase Orders.
  • Automatically allocate stock required for store transfers to avoid double selling to other customers.

Source & fulfil orders faster than ever with multiple fulfilment options.

Deliver products to your customers fast and guarantee 100% customer satisfaction on each order. Maximise the convenience for your shoppers and win the sale.

  • Sell products from suppliers that you currently don’t hold stock for—Create special orders and arrange for store pickup or home-delivery at a later date.
  • Sell from inbound containers before the stock has arrived and allow pre-orders. Never say no to a customer ever again.
  • Allow your customers to choose from a variety of fulfilment options such as home-deliveries and warehouse pick-ups.
  • Easily source products from the warehouse and get them delivered directly to your customer’s house.
  • Combine multiple payment types, fulfilment methods and locations in one single order and save time.
  • Offer partial dispatch to allow your customers to get the products you have in stock right away.

Easily manage suppliers, imports & COGS for healthier margins.

Track all the moving parts of your business with greater visibility of your import and supply chain operations. Balance competitiveness and maintain margins with up‐to‐date data.

  • Make imports easy by tracking container status & ETA dates, managing cashflow and getting capacity planning right.
  • Get control over purchase order variances, and track your landed costs and margin impact in your preferred currency.
  • Get an estimate of your gross profit and cost of goods sold by applying freight costs & discounts to purchase orders.
  • Use just one master order to centralise purchasing for all stores, to all vendors.
  • Add freight and duty costs into your prices for better margin management.

Set Custom Attributes for Products

Segment your products by different attributes and create category specific reports that give you insights into your business.

Sort and filter your data

Make your reports easier to understand and analyse by sorting your data using columns with variables and multiple filters for suppliers, attributes, dates and more.

Apply Changes in Bulk

Download your data into Excel, apply changes and re-upload them easily. Edit products, attributes and prices in bulk.

Offline POS mode

Keep the sales rolling in even in the rare event that you lose internet connection, with offline POS mode.

Loved by thousands of Australian & NZ retailers

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“Retail Express has been pivotal to us rapidly expanding our retail stores year-over-year. If you’re serious about growth, this is the retail software your business needs.”

— Kellie Rigney

Founder, Buyer and Creative Director

Change is hard. We get it.

We believe migrating to new software should NOT mean putting your business on hold.

  • We give you an Australian-based personal Success Manager to remotely onboard you and guide you through the entire process.
  • Our team will help format and import your data and get you up and running!

For over 16 years we’ve helped over 5,000 retailers launch, grow and scale. And now, as part of Maropost, our offerings are about to get even better.

Get all inclusive, best-in-class support from local retail experts.

Our support team is made of retail experts based in Australia. Get fast, reliable all-inclusive support. Because we believe in partnerships, not transactions.

Expert Support

Phone and email support from retail experts

Phone and email support from retail experts

Integrate with other leading business software.

Integrate with leading eCommerce, accounting, payment and other software to reduce doubling handling, improve productivity and provide a seamless customer experience.

View All Integrations

Automatic, timely updates

Get access to the latest features and upgrades – without any IT actions needed on your part.

Affordable cloud POS solution

No extra fees for key features such as loyalty programs or quick support. Retail Express is easy and affordable!

Secure cloud platform with 99.9% uptime

Secure your data & ensure smooth operations with Microsoft Azure's enterprise-grade infrastructure, based in Australia.

Easy and intuitive software

Retail Express is easy to use—so you can get started right away, without the need for extensive manuals.

Retail Express was made
by retailers, for retailers.

Retail Express powers thousands of Australian and New Zealand retail stores with advanced POS software. We give retailers the tools they need to accelerate their growth and succeed in today’s hypercompetitive retail terrain.

For over 16 years, Retail Express has supported over 5,263 retailers and drivenover $50 bn in AU and NZ retailsales through a combination of advanced software features, outstanding support and unparalleled industry expertise.

Sail through the challenges of modern retail with Retail Express.

Cut down on duplicate work and exceed your customers expectations in-store and online. Reduce lost sales and increase your margins with Retail Express.

“I don’t think we would be the successful multi-store business we are today if we didn’t begin with Retail Express.”

— Grant Mayo, Nutrition Warehouse

Get started with a free demo