Attract and reward customers with personalised marketing and loyalty campaigns.

Give your customers a great brand experience with powerful retail marketing software, CRM and loyalty tools. Increase sales and retention with Retail Express.

Loved by thousands of furniture retailers in Australia & NZ

Inefficient inventory and supply chain processes are costing you time and sales.

  • You need long-term customers that stick with your business, but your current systems aren’t helping with retention and repeat sales.
  • You don’t have the right features to personalise your marketing, maintain targeted lists or build sophisticated loyalty and promotional offers.

You need powerful marketing and loyalty software that helps you create brand advocates, not just one-off sales.

Get customers to revisit your store and website, and grow your revenue with repeat sales. Manage a high volume of smart marketing, loyalty and sales programs easily, with Retail Express.

Retail Express logo

Marketing & Loyalty

Buyer Behaviour Reports

Customer Promotional Groups

Tiered loyalty programs

Customer Profiles & Surveys

Multi-buy and benefit campaigns

Expiry dates to maximize redemption

Targeted Email & Campaigns

Min. spend thresholds for loyalty & promos

Quickly capture customer info in-store and build detailed profiles & groups.

  • Create in-store surveys with custom fields to capture customer data and helps you personalise your marketing.
  • Use powerful reporting tools to identify your most valuable customers and their buying patterns.
  • Build dynamic customer groups based on profile attributes, purchase behavior, loyalty points, spend potential, purchase history and other variables.
  • See unified customer profiles across all channels and tag your VIP customers and provide a red carpet experience when they hit your stores.

Run personalised loyalty programs and promotions that are actually profitable.

  • Get advanced features like minimum redemption spend thresholds, points expiry dates and bonus multipliers.
  • Offer flexible, tiered loyalty programs & promotional offers for different customer groups and drive them to spend more.
  • Encourage repeat sales by setting special prices and exclusive promotions for your best buyers.
  • Set smart rules for multi-buy and benefit campaigns.
  • Exclude specific products or brands from your promotional offers for brand or margin integrity.
  • Create cross-channel gift vouchers and schedule price markdowns for specific products to boost sales.

Quickly capture customer info in-store and build detailed profiles & groups.

  • Recommend products your customers are actually interested in based on past purchases & profile attributes.
  • Target customers based on variables like expiring loyalty points, customer type, lifetime value and birthday month.
  • Build marketing campaigns that span the customer lifecycle and trigger them based on their activity.
  • Reduce manual work with automated trigger-based SMS & email campaigns.

Automatic, timely updates

Get access to the latest POS software features and upgrades – without any IT actions needed on your part.

Affordable POS solution

No extra fees for key features such as loyalty programs or quick support. Retail Express is easy and affordable!

Get 99.9% system uptime

Secure your data & ensure smooth operations with Microsoft Azure’s enterprise-grade infrastructure, based in Australia.

Scale with ease

Setup your new outlets and get instant access to all your data. No on-premise servers or infrastructure needed!

Loved by thousands of Australian & NZ retailers

View All Case Studies

“Retail Express stands head and shoulders above other POS systems - it has the ability to handle the massive volumes of transactions we put through each day – even if the internet goes down.”

— Brett Grange

Business Owner

Change is hard. We get it.

We believe migrating to new software should NOT mean putting your business on hold.

  • We give you an Australian-based personal Success Manager to remotely onboard you and guide you through the entire process.
  • Our team will help format and import your data and get you up and running!

For over 16 years we’ve helped over 5,000 retailers launch, grow and scale. And now, as part of Maropost, our offerings are about to get even better.

Get all inclusive, best-in-class support from local retail experts.

Our support team is made of retail experts based in Australia. Get fast, reliable all-inclusive support. Because we believe in partnerships, not transactions.

Expert Support

Phone and email support from retail experts

Phone and email support from retail experts

Integrate with other leading business software.

Integrate with leading eCommerce, accounting, payment and other software to reduce doubling handling, improve productivity and provide a seamless customer experience.

View All Integrations

Automatic, timely updates

Get access to the latest features and upgrades – without any IT actions needed on your part.

Affordable cloud POS solution

No extra fees for key features such as loyalty programs or quick support. Retail Express is easy and affordable!

Secure cloud platform with 99.9% uptime

Secure your data & ensure smooth operations with Microsoft Azure's enterprise-grade infrastructure, based in Australia.

Easy and intuitive software

Retail Express is easy to use—so you can get started right away, without the need for extensive manuals.

Retail Express was made
by retailers, for retailers.

Retail Express powers thousands of Australian and New Zealand retail stores with advanced POS software. We give retailers the tools they need to accelerate their growth and succeed in today’s hypercompetitive retail terrain.

For over 16 years, Retail Express has supported over 5,263 retailers and drivenover $50 bn in AU and NZ retailsales through a combination of advanced software features, outstanding support and unparalleled industry expertise.

Sail through the challenges of modern retail with Retail Express.

Cut down on duplicate work and exceed your customers expectations in-store and online. Reduce lost sales and increase your margins with Retail Express.

“I don’t think we would be the successful multi-store business we are today if we didn’t begin with Retail Express.”

— Grant Mayo, Nutrition Warehouse

Get started with a free demo