Build the customer experience & sales machine you and your members have always wanted…
Delivering a consistent customer experience across a member-based business model is often challenging and results in missed sales. Particularly when each member uses different POS systems and tries to create their own eCommerce store with different processes and user experiences.
You know you want to level-up, but disparate software and siloed data are holding you back.
That’s why you need Retail Express and Marketplacer.
Create a unified eCommerce and in-store presence amongst all your members stores.
With Retail Express & Marketplacer, all your members can be connected into one unified eCommerce store and POS software solution.
Consumers can visit a single, professionally presented website, search for products and see live stock availability and prices in their local stores. When the order is fulfilled, revenue is recognised by the local store (group member).
Members have autonomy to manage their own presence within the eCommerce site, whilst head office gets unified customer data and insights.
A full range of omni-channel fulfilment options can be presented including home delivery, Instant Click & Collect and in-store purchase.
Instantly introduce intelligent drop-shipping
Directly connect your eCommerce store to your suppliers stock to drive sales of products you don’t even hold inventory for across your network. Test new product ranges then add them to your in-store network if they have decent sell through rates.
Centralised HQ visibility and consistent brand experiences
Deliver a consistently branded and seamless customer experience across all channels
Provide best value and revenue opportunities for your members with a professional, optimum ecommerce presence delivered for them
Maximise sales potential and offer shoppers more choice by offering all of your members stores stock online
Centralise data for better insights, merchandise planning, inventory optimisation and marketing campaigns
Simplify data and software management through one integrated solution
Avoid members competing against each other for the same search terms and audiences in digital advertising which causes rising bid costs
Delight your network members and customers
Members:
Gain better customer reach and more sales through a professionally presented and search optimised online presence that is promoted nationwide and has more products listed
Still have the option to publish unique stock only offered in your store
Offer your customers the seamless omni-channel experience they now demand
Customers:
Enjoy a consistently branded and seamless customer experience that maximises choice and convenience
