Build a scalable, omni-channel lifecycle marketing engine that sets you apart from your rivals.

Create an endless range of ‘always-on’ automated email and SMS campaigns for all touchpoints in the customer journey.

Build a profiled database with the powerful in-store surveys and CRM features of Retail Express.

Deliver fully personalised experiences on your website to maximise engagement and conversions.

Easily create and maintain audience segments that are dynamically updated in real-time.

#1 POS Software in Australia & New Zealand

  • In-Store Point of Sale
  • Integrated eCommerce
  • Streamlined Inventory Management
  • Customer CRM and Marketing
  • Smart, Automated Fulfilment
  • Powerful Loyalty and Retention
  • Advanced Reporting and Insights

The #1 Marketing & CX Automation Platform

Personalised Email & SMS Marketing Campaigns

Hundreds of Pre-Built Automation Campaigns

Drag and Drop Conditional Workflows Builder

Website Visitor Tracking & Scoring

Website Chat

Forms & Landing Pages Builder

Reporting & Revenue Per Campaign Attribution

Retail Marketing Automation made easy.

Efficiently build a continuously profiled customer database and automate omni-channel communications.

Leverage the powerful data capture features of Retail Express to build up and maintain a complete, real-time profile of your customers and their in-store and online purchase history.

Then unleash the vast automation capabilities of ActiveCampaign to create segmented, personalised marketing campaigns and customer experiences powered by that data.

Quickly and easily implement all key lifecycle marketing campaigns.

Get access to hundreds of pre-built automation recipes and easily create your own within a few clicks.

Abandon Cart Automation

Welcome Series Automation

Upsell / Cross Sell Automation

Birthday Campaign Automation

Replenishment Automation

Loyalty Point Reminder Automation

Product / Customer Review Automation

Warranty / Guarantee reminder Automation

Quote to Sale Automation

Customer Win back sequence

Automate personalised emails & SMS messages based on previous purchases & profile data.

Send timely and relevant messages based on data you know has the maximum chance of driving action including past purchase history, loyalty points, demographics and interests.

Make every campaign you send feel personal with dynamic content tailored to the individual recipient.

Easily create sophisticated multi-touch, multi-channel campaigns with Drag and Drop journey builder.

Create Facebook Ads campaigns targeted at specific segments

Automatically push any of your audience segments to Facebook and run laser-targeted ad campaigns.

Create campaigns based on those who purchased particular products, loyalty points data and any profile data you have captured.

Easily manage hundreds of campaigns and audiences at scale – ‘set and forget’.

Configure the conditions for your audience segments and campaigns once and then let the software keep everything up-to-date thereafter.

Contacts are added / removed from audiences and campaigns automatically eliminating the need for constant list building and ‘batch and blast’ campaign admin.

Create custom fields and tags to further enhance your profiled data.

Get clear, real-time visibility on what campaigns are active for different customers and segments.

Track each visitors behaviour on your website and personalise their ongoing experience.

Track which pages your customers visit and score their behaviour to build enhanced profiles on their interests and intent.

Have meaningful conversations with your customers while they are most engaged with Web Chat.

Easily build web forms and landing pages to provide further personalisation and profiled data capture opportunities.

Change is hard. We get it.

We believe migrating to new software should NOT mean putting your business on hold.

  • We give you an Australian-based personal Success Manager to remotely onboard you and guide you through the entire process.
  • Our team will help format and import your data and get you up and running!

For over 16 years we’ve helped over 5,000 retailers launch, grow and scale. And now, as part of Maropost, our offerings are about to get even better.

Get all inclusive, best-in-class support from local retail experts.

Our support team is made of retail experts based in Australia. Get fast, reliable all-inclusive support. Because we believe in partnerships, not transactions.

Expert Support

Phone and email support from retail experts

Phone and email support from retail experts

Retail Express was made
by retailers, for retailers.

Retail Express powers thousands of Australian and New Zealand retail stores with advanced POS software. We give retailers the tools they need to accelerate their growth and succeed in today’s hypercompetitive retail terrain.

For over 16 years, Retail Express has supported over 5,263 retailers and drivenover $50 bn in AU and NZ retailsales through a combination of advanced software features, outstanding support and unparalleled industry expertise.

Grow your business with ActiveCampaign and Retail Express

Cut down on the duplicate work and meet your customers wherever they are. Reduce lost sales and double your margins with Retail Express.

“Retail Express and NetSuite presented the most cash-flow friendly, cost-effective way for us to get all the functionality we will need out-of-the box.”

— Grant Mayo, Nutrition Warehouse

Get started with a free demo