Retail Customer Service Tips

What do you do when a customer walks into your retail store? The answer to this might seem simple, yet how do so many sales staff get this simple fundamental so wrong? When a customer enters your store, they are giving you a non-verbal signal that they are looking for something – they may want something specific, or they may just be browsing, but either way there is still an opportunity to make a sale. How you react to them will determine whether they buy an item (or a number of items) or walk out empty handed. There are some simple yet effective ways you can make sure you get a positive result from a customer entering your store. Read the full article in Inside Retail here.

‍Visit www.retailexpress.com.au or call 1300 732 618. Aaron Blackman is the CEO of Retail Express. Follow Aaron on Google+

‍Looking to fast track your growth with a smarter POS System? Contact the Retail Express team today on 1300 732 618.

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Our Retail Express onboarding and support team have all had professional experience as retailers and know the challenges you face. That's why it's our priority to ensure switching to our cloud-based POS software is easy.

Personal Support Manager: You'll have your own Australian-based Personal Success Manager who'll guide you through the process step-by-step. All costs included. They'll help format and import your data, get you up and running, guide you with your hardware and help with everything associated with set-up.
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Retail Customer Service Tips

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We make switching to cloud POS easy

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